How We Keep Your Info Safe at EcoDateFarm

When you order dates from us, we need certain information to process your order and deliver your dates:

• Your name and contact number (for delivery coordination)
• Delivery address in India (for shipping our dates)
• Email address (for order confirmations and updates)
• Payment details (processed securely through our payment partners)
• Quantity and type of dates you want to order

We use your personal information for these specific purposes:

• Processing and fulfilling your date orders
• Arranging delivery to your address in India
• Sending order confirmations and delivery updates
• Providing customer support when you contact us
• Improving our date farming and customer service
• Complying with Indian tax and business regulations

We keep your information for 3 years after your last order, unless you request earlier deletion. This helps us provide better service and comply with Indian business record requirements.

We may share your information only in these limited situations:

• With delivery partners (Blue Dart, DTDC) to deliver your dates
• With payment processors (Razorpay, PayU) to process your payments securely
• With government authorities if required by Indian law
• With our farm workers in Jaisalmer for order processing (name and phone only)
• With our organic certification agency for compliance verification
• With tax authorities for business record keeping requirements

Transparency in Sharing: We always inform you when we need to share your data with third parties, except when required by law. All our partners are carefully selected and must sign strict confidentiality agreements to protect your information.

Third-Party Safeguards: All our partners are required to use your data only for the specific purpose we've shared it with them and must implement appropriate security measures to protect your information.

You have complete control over your personal information:

• Access: Request a complete copy of all information we have about you
• Correction: Ask us to correct any wrong or outdated information
• Deletion: Request complete deletion of your personal information
• Portability: Get your data in a readable format to transfer elsewhere
• Restriction: Limit how we use your information for certain purposes
• Objection: Object to processing your data for marketing or other purposes
• Withdrawal: Withdraw your consent for data processing at any time

How to Exercise Your Rights: Contact Rajesh Kumar directly at our farm number or email. We will respond within 30 days as required by Indian law. You don't need to give any reason for your request, and we will not charge you for exercising your rights.

Verification: We may need to verify your identity before processing your request to protect your privacy and security.

We take data security seriously at EcoDateFarm:

• All order information is stored on secure servers with encryption
• Only authorized farm staff can access customer information
• We use secure payment gateways for all transactions
• Physical records at our Jaisalmer farm are kept locked
• Regular security updates on all our systems

While we do our best to protect your information, no system is 100% secure. We will notify you immediately if we discover any data breach affecting your information.

EcoDateFarm follows Indian data protection regulations:

• We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• All personal data is processed lawfully and transparently
• We maintain detailed records of data processing activities
• Regular audits of our data protection practices
• Staff training on data protection and privacy rights
• Appointment of a data protection officer for compliance

Legal Basis: We process your data based on your consent when you place orders, contractual necessity for order fulfillment, and legal obligations for tax and business records.

We believe in complete transparency about how we handle your information:

• Clear communication about what data we collect and why
• Honest explanation of how we use your personal information
• Regular updates when our practices change
• Easy access to your data and our privacy practices
• Direct contact with Rajesh Kumar for any privacy concerns
• Prompt response to all data-related requests within 30 days

Our Accountability: We take full responsibility for how we handle your data. If you have any concerns about our privacy practices, we will investigate and respond promptly. We regularly review and update our privacy practices to ensure they meet the highest standards.

We may update this privacy policy from time to time. When we do:

• We will post the updated policy on our website
• We will notify existing customers via email or SMS
• The updated policy will apply from the date of posting

If you continue using our services after changes, it means you accept the updated policy.